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Customer Service Center
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Managing a toll road is a complex process relying on a dedicated team of individuals insuring your transit is smooth, safe, and carefree. An integral part of the Southern Connector Toll Road is our customer service center. As more electronic toll systems are implemented throughout the country, the customer service staff at the service center's are fast becoming the primary interface for patrons of the roadway.

The Southern Connector customer service center handles distribution of Pal Pass tags; establishes, replenishes, and manages accounts; processes reports of lost or stolen tags; issues transaction statements and receipts; handles account termination and tag relinquishment; and much more. Our service center offers the ability to handle your account in person, by mail or phone, or even online! We pride ourselves on exceeding your expectations by delivering an outstanding level of service to you, our respected customers.



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